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In This Issue... • Message From the President Message from the President
This has been an exciting year. We have released the Secure Access Management System™ with great success, created and supported a National Users Group and watched our customer base grow. This issue of the newsletter includes several exciting announcements including the release of our new web site with enhanced customer support features, capabilities for product updates and easier navigation. Engineering Update Engineering has been busy this past quarter on several fronts. First, we have been working on enhancing SAMS™ - the Secure Access Management System™ to accommodate hosts supporting ANSI, VT100 and VT200 telnet sessions. This is in addition to the 3270 support that was in the first release of SAMS. CCS and SmartClient have been enhanced to accept character translation tables for international support. SmartClient can now accept syslog message from UNIX hosts directly, as well has support for SNMP. System i (AS/400, i5, I series) support has also been added into SmartClient™. An Authentication Manager has been incorporated into the EMS1000 configuration that allows all CCS and SmartClient servers defined on the system to use a single point of control for user authentication. This eases the administration of user accounts by providing a single place to configure user accounts. Users can also use the EMS1000 web configuration to change their own passwords. Finally, we have been integrating the SmartClient Event Manager into the EMS1000. The SmartClient Enterprise Manager gives organizations the ability to assign events to specific operators for resolution and tracking. You can now configure and manage the SmartClient Event Manager through our powerful and easy to use web configuration interface. National Users Group Conference We are excited to announce that this year I/O Concepts had our Inaugural National Users Group Conference in lovely Ilwaco Washington. Representatives from over a dozen of our customers participated and really made this an exciting and informative event. We received wonderful feedback from customers on product direction, support and enhancements. This was primarily a training and learning opportunity for our customers as well as a networking event designed to provide our customers with a way to exchange ideas about concepts like, disaster recovery, business continuity, Sarbanes-Oxley compliance, SOA implementation and Web to Host concepts. We will also be launching a website dedicated to the National Users Group Conference, which, will focus on facilitating communication between I/O Concepts customers and give people a forum for sharing things like SmartClient™ rules, implementation best practices and for suggestions for the next conference. The next newsletter will have more information about the site including the url. Share Update Share will be in Tampa this February and we will once again be there to share in the experience. Our fall newsletter will have more information. Disaster Recovery Presentation The Share Users Conference in Baltimore was again a big success. We continue to enjoy the participation of the users at Share and the feedback we get from individuals at Share in invaluable. The I/O Concepts Sponsored presentation on Disaster Recovery had a great turn out and a lot of great questions from the audience. We handed out I/O Concepts playing cards to people who stopped by the booth, participated in the Share Passport giveaway and one lucky participant won a brand new digital camera! We would again like to give a big thank you to Cliff Lundeen for doing the presentation and to the people who stopped by the booth. Share is great because of the attendees and we are proud to be a part of it. |
What's New!? We have unveiled a new web site with a whole new look. The new site is designed to give customers more information about how to implement our products as well as greater support content. We have added pod casts for our most recent white papers and news releases, included rss feeds for product updates and press releases and more importantly made it easier for customers to download the most current version of our products. You can stay up to date with the latest I/O Concepts News using our News RSS feed. To take advantage of this feature add http://www.ioconcepts.com/news/rss_feed.xml to your RSS reader. We have also released WebSession 8™, which, includes improved thread handling, an improved servlet implementation and a very powerful client. You can download the WebSession 8 product from http://www.ioconcepts.com/support/downloads/index.html Upgrading from WebSession 5 should be simple and our support staff are more than happy to help! Our Enterprise management suite has been updated to include support for MQ Series. The Enterprise Management suite can help manage MQ environments, provide MQ transactions and monitor the progress of messages to help companies focus in on specific causes of problems. Upcoming Events We have started hosting monthly structured webinars. Topics range from disaster recovery best practices to agent less monitoring of your Enterprise. Our next webinar will be held on September 12th of 2006. You can register by opening a browser to http://www.ioconcepts.com/events/index.html and filling out the registration form. All participants get a free I/O Concepts giveaway and one lucky winner from each webinar will receive an Apple iPod! Support Corner First thanks to all who attended the NUGC last weekend. For those of you who didn't get a chance to see my talk on supporting I/O Concepts Products here is a link to my presentation. As mentioned before we have a new and much improved website thanks to our CTO Bill Bohnenberger and Senior Sales Executive Scott Humphreys along with some great advice and consultation from Peg Prideaux! One of the new features on the website is a revamped support page with a new knowledge base. This is a work in progress so check back frequently for updates. If there are any topics that you would like to see covered drop a line to support@ioconcepts.com. One topic that I covered that doesn't relate directly to I/O Concepts but was well received were my coverage of windows shortcuts. Any time you can use the keyboard and not have to reach for the mouse will increase your productivity substantially. The windows key is a little known key that has lots of power - find it and use it! (If you don't know what this is look for the key between the ctrl and alt with the funny flag on it.) Here are some of my favorite shortcuts:
Finally here are few tips on how to gather information on an errant system: WINMSD: From the run box type winmsd. Then do save to nfo file to gather ALL the pertinent details on the system. MSCONFIG: From the run box type msconfig. This is built into XP but you can use the win98 version of this on 2K boxes. This is a quick way to see what services are started, what is in the startup group and what is being started because of registry entries. It is also a great way to speed up your system startup by getting rid of some of those extra items that don't need to be started at boot like quicktime and the like. You can also set the system to boot in a number of troubleshooting modes like safe mode with this utility. Have a suggestion for the Tips and Tricks section? Send it to Support@ioconcepts.com with the subject Tips and Tricks. If your suggestion is used you will receive a free I/O Concepts golf shirt. Caption Contest
Send us your suggestions for a caption for this photo! The winner gets a Polo Shirt and a bag of I/O Concepts goodies! Send your suggestions to caption@ioconcepts.com |
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